Not so poor service

[John.Strong]

I must say that I have been with virgin/ntl for many years and have not
found the service too bad.

They have mostly done as i have asked. Having said this I find that the call
center staff are not always as well trained or as knowlageable as they
should be.

My main grouse is that they are getting to be expensive for phone call on
the land line.

[George bateman]

I have been with NTL for many years but as soon as virgin took over
everything turned to crap.
I had a good strong signal on my internet service but when virgin took over
the signal was & is next to nothing.

DO ME A FAVOUR VIRGIN PULL YOUR FINGER OUT AND DO THE JOB RIGHT OTHERWISE IM
GOING TO SKY!

"John.Strong" <***@ntlworld.com> wrote in message news:yH3Lk.56889$***@newsfe16.ams2...
I must say that I have been with virgin/ntl for many years and have not
found the service too bad.

They have mostly done as i have asked. Having said this I find that the call
center staff are not always as well trained or as knowlageable as they
should be.

My main grouse is that they are getting to be expensive for phone call on
the land line.

[Carl Waring]

Post by George bateman
I have been with NTL for many years but as soon as virgin took over
everything turned to crap.

Once again, Virgin didn't "take over" anything. If you were getting your
service through NTL equipment, then you are /still/ getting your service
through NTL equipment.

Post by George bateman
I had a good strong signal on my internet service but when virgin
took over the signal was & is next to nothing.

So one day it was really good then the next it wasn't, even though nothing
except the name changed? I find that very odd!

[Ponder]

Hiya Carl Waring.

Post by Carl Waring
So one day it was really good then the next it wasn't, even though nothing
except the name changed? I find that very odd!

It wasn't an overnight change but the rot started with the merger. I
hadn't even considered leaving when the brand name was CableTel nor NTL. Now
I have Sky+ instead of what I initially thought was a superior cable system
and am seriously considering ditching the phone line. I used to recommend
everyone I spoke to to use NTL but I'm sad to say I tell people now to steer
well clear.

That said, there's still no comparison for the broadband service, when
it's working.

[{{{{{Welcome}}}}}]

TOP POSTING FIXED:
On Mon, 20 Oct 2008 20:47:37 +0100, "George bateman"

Post by John.Strong
I must say that I have been with virgin/ntl for many years and have not
found the service too bad.
They have mostly done as i have asked. Having said this I find that the call
center staff are not always as well trained or as knowlageable as they
should be.
My main grouse is that they are getting to be expensive for phone call on
the land line.
I have been with NTL for many years but as soon as virgin took over
everything turned to crap.

Except Virgin hasn't taken over.

NTL:Telewest bought Virgin Mobile, Richard Branson became a 10.5%
shareholder in the newly named Virgin Media company, however it is
still NTL:Telewest that run the company and they pay Richard Branson a
yearly fee to use the name.

Post by John.Strong
I had a good strong signal on my internet service but when virgin took over
the signal was & is next to nothing.

Except Virgin hasn't taken over.

NTL:Telewest bought Virgin Mobile, Richard Branson became a 10.5%
shareholder in the newly named Virgin Media company, however it is
still NTL:Telewest that run the company and they pay Richard Branson a
yearly fee to use the name.

Post by John.Strong
DO ME A FAVOUR VIRGIN PULL YOUR FINGER OUT AND DO THE JOB RIGHT OTHERWISE IM
GOING TO SKY!

[AC]

Post by {{{{{Welcome}}}}}
On Mon, 20 Oct 2008 20:47:37 +0100, "George bateman"

Post by John.Strong
I must say that I have been with virgin/ntl for many years and have not
found the service too bad.
They have mostly done as i have asked. Having said this I find that the call
center staff are not always as well trained or as knowlageable as they
should be.
My main grouse is that they are getting to be expensive for phone call on
the land line.
I have been with NTL for many years but as soon as virgin took over
everything turned to crap.

Except Virgin hasn't taken over.
NTL:Telewest bought Virgin Mobile, Richard Branson became a 10.5%
shareholder in the newly named Virgin Media company, however it is
still NTL:Telewest that run the company and they pay Richard Branson a
yearly fee to use the name.

Post by John.Strong
I had a good strong signal on my internet service but when virgin took over
the signal was & is next to nothing.

Except Virgin hasn't taken over.
NTL:Telewest bought Virgin Mobile, Richard Branson became a 10.5%
shareholder in the newly named Virgin Media company, however it is
still NTL:Telewest that run the company and they pay Richard Branson a
yearly fee to use the name.

Post by John.Strong
DO ME A FAVOUR VIRGIN PULL YOUR FINGER OUT AND DO THE JOB RIGHT OTHERWISE IM
GOING TO SKY!

--
TV Catchup.com is back online.
http://www.tvcatchup.com/?member=BexTech

Call it what you like, but the service and staff attitude has got worse
since we saw the word Virgin on our invoices.

AC

[Carl Waring]

Post by John.Strong
I must say that I have been with virgin/ntl for many years and have
not found the service too bad.
They have mostly done as i have asked. Having said this I find that
the call center staff are not always as well trained or as
knowlageable as they should be.
My main grouse is that they are getting to be expensive for phone
call on the land line.

I can only agree with this entire post. Well said.

[{{{{{Welcome}}}}}]

On Mon, 20 Oct 2008 19:01:02 +0100, "John.Strong"

Post by John.Strong
I must say that I have been with virgin/ntl for many years and have not
found the service too bad.
They have mostly done as i have asked. Having said this I find that the call
center staff are not always as well trained or as knowlageable as they
should be.
My main grouse is that they are getting to be expensive for phone call on
the land line.

Don't know about the xNTL side, but xTelewest side have been a rip-off
for phone calls for almost 7 years if you don't get any discounts.

[Nod]

"John.Strong" <***@ntlworld.com> wrote in message news:yH3Lk.56889$***@newsfe16.ams2...
|I must say that I have been with virgin/ntl for many years and have not
| found the service too bad.
|
| They have mostly done as i have asked. Having said this I find that the
call
| center staff are not always as well trained or as knowlageable as they
| should be.
|
| My main grouse is that they are getting to be expensive for phone call on
| the land line.
|
Never had a problem either.

Nod

[Nic]

Are we all playing nicely now? Or do the NTlers still have separate
rooms to us?